De’Longhi BCO432- 222436 User’s Manual

1.IMPORTANT SAFEGUARDS 

When using electrical appliances, basic safety precautions should always be followed, including the following:

• Read all instructions. 
• Do not touch hot surfaces. Use handles and knobs. 
• To protect against fire, electrical shock and personal injury, do not immerse cord, plug or appliance in water or other liquid. 
• Never allow the appliance to be used by children. 
• Unplug from the outlet when not in use and before cleaning. Allow to cool before fitting or taking off parts, and before cleaning the appliance. 
• Do not operate with a damaged cord or plug, cord after the appliance malfunctions, or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair or adjustment.
• The use of accessory attachments or spare parts not recommended by the appliance manufacturer may result in fire, electrical shock or personal injury
• Do not use outdoors. 
• Do not let the cord hang over the edge of the table or counter, or touch hot surfaces. 
• Do not place on or near a hot gas or electrical burner, or in a heated oven. 
• Plug cord into the wall outlet. To disconnect, turn any control to “off”, then remove plug from wall outlet.
• Do not use the appliance for other than the intended use. This appliance is to be utilized for domestic use only. Any other use is to be considered improper and, therefore, dangerous. 
• For machines with glass carafe: 
• A. The carafe is an accessory to be used exclusively with this appliance. Never use it on a cooking surface.
• B. Do not set the hot container on a damp or cold surface. 
• C. Do not use the carafe if it is cracked or the handle is not completely sturdy. 
• D. Do not use abrasive detergents or sponges to clean. 

WARNING: To reduce the risk of fire or electric shock, do not remove the cover. Don’t attempt to repair or modify the machine, doing so will void the warranty. Repair should be done by authorized service personnel only! 

1.1 California Proposition 65

This product contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.

SAVE THESE INSTRUCTIONS 
THIS PRODUCT IS FOR HOUSEHOLD USE ONLY 

2.SHORT CORD INSTRUCTIONS 

• A short power cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. 
• Longer, detachable power supply cords or extension cords are available and may be used if care is exercised in their use. 
• If an extension cord is used, the marked electrical rating should be at least as great as the electrical rating of the appliance. If the appliance is provided with 3- wire, grounding type cord, the extension should be a GROUNDING TYPE 3 – WIRE CORD. The longer cord should be arranged so that it will not drape over the counter-top or table top where it can be pulled on by children or tripped over. 
• Your product is equipped with a polarized alternating current line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.

Read this instruction booklet carefully before installing and using the appliance. This is the only way to ensure the best results and maximum safety for the user. 

READ ALSO: De’Longhi BCO430- 222436 User’s Manual

3.SAFETY WARNINGS 

• This appliance is designed to “make coffee” and “hot drinks”. Use with care to avoid scalds from the water and steam jets or through incorrect use. 
• Never touch hot parts. 
• After removing the packaging, make sure the product is complete. If in doubt, do not use the appliance and contact a De’Longhi customer service representative.  The packing elements (plastic bags, polystyrene foam, etc.) should be kept out of reach of children as they are a safety hazard.  
• This appliance is intended for domestic use only. Any other use is considered improper and thus dangerous. 
• The manufacturer cannot be held responsible for any dam age caused through incorrect, wrong or unreasonable use.
• Never touch the appliance with wet or damp hands.
• Never let children use the appliance without supervision.
• Never allow children to play with the appliance.
• Should the appliance break or not function correctly, turn it off and do not tamper with it. For all repairs, contact authorized service centers only and insist on the use of original spare parts.  Failure to respect the above could reduce the safety of the appliance. 
• The power cord for this appliance must not be replaced by the user as this operation requires the use of special tools.  In the event of damage, contact an authorized service center only to avoid all risks. 

4.DESCRIPTION

The terminology below will be used on subsequent pages.

4.1 Description of the appliance 

A1. Espresso water tank lid 
A2. Espresso water tank 
A3. Anti- chlorine filter extraction handle 
A4. Anti- chlorine filter support 
A5. Filter-holder for drip coffee 
A6. Water fill compartment 
A7. Drip coffee warming plate 
A8. Espresso cup tray 
A9. Drip tray 
A10. Cappuccino maker 
A11. Cappuccino maker selection ring 
A12. Steam connection nozzle 
A13. Steam dial for cappuccino A14. Espresso coffee ON/OFF switch

4.2 Description of control panel

B1. Espresso coffee/hot water button with integrated pilot lamp 
B2. Steam button with integrated pilot lamp 
B3. Espresso power light 
B4. Display 
B5. ON/OFF button for drip coffee with power light B6 AUTO button (automatic switch
on) for drip coffee with AUTO ON light 
B7 HOUR button 
B8 MIN button 
B9 “1-4” cups button with light 

4.3 Description of the accessories 

C1. Espresso coffee filter holder 
C2. One-cup or one-pod espresso coffee filter 
C3. Two-cup espresso coffee filter 
C4. Coffee measure with presser 
C5. Permanent gold tone filter 
C6. Jug for drip coffee 
C7. Water softener filter for espresso coffee water tank (*optional) 
C8. Anti-chlorine filter 

4.4 Installation 

• Place the appliance on a work surface away from water faucets and sinks.  
• Check that the voltage of the outlet corresponds to the value indicated on the appliance rating plate. Connect the appliance to an efficiently grounded electrical socket with a minimum rating of 10A only. The manufacturer declines all liability for any accidents caused by the absence of an efficient ground system. 
• If the plug fitted to the appliance does not match the electrical socket, have the outlet replaced with a suitable type by a qualified electrician. 
• Never install the appliance in environments where the temperature may reach 0°C (32°F) or lower (the appliance may be damaged if the water freezes). 

5.ANTICHLORINE FILTER  

The filter eliminates the taste of chlorine in the water. To install the filter, proceed as follows:  

• Release the filter support from its slot by pulling it upwards (fig. 1). 
• Remove the Anti-chlorine filter from the plastic sachet and   rinse it under a running tap (fig. 2). 
• Open the filter support and carefully put the filter in place as shown in fig. 2.  
• Close the filter container carefully (fig. 2), and reposition it in its slot, pushing it firmly downwards.  
• The Anti-chlorine filter should be replaced after 80 cycles, and at least after every 6 months of operation. 

6.FIRST USE 

When using the appliance for the first time, all the accessories and the internal circuits must be washed as follows:

• DRIP COFFEE MAKER: Make at least two carafes of coffee without using ground coffee. 
• ESPRESSO MAKER: Make at least four cappuccinos without using ground coffee and using water instead of milk. 

7.PREPARATION OF DRIP COFFEE 

7.1 Setting the clock 

When the coffee machine is connected to the outlet for the first time, “AM 0:00” will flash on the display.  To set the time, proceed as follows: 

1. Press the “hour” button (Fig. 3) for about 2 seconds until the number of hours on the display begins to increase.
2. Before the display stops flashing (about 5 seconds), set the hour by pressing the “hour” button repeatedly. 
3. Set the minutes by pressing the “min” button (Fig. 3) repeatedly. (To speed up the operation, hold the button down.) 
4. After setting the time, wait 5 seconds. When the display stops flashing, the time set is stored.  To reset the time, press the HOUR button for about 2 seconds, and then follow the procedure as described starting from point 2.  

Please note: In the event of a temporary power failure, the time set does not remain stored in the memory. 

7.2 Programming the automatic start (AUTO BUTTON) 

The appliance can be programmed to make drip coffee automatically. First, make sure that the time is set correctly.  To set the delayed start (i.e. the time you want the coffee to be made), proceed as follows: 

1. Press the AUTO button (Fig. 4) for about 2 seconds until 0:00 flashes on the display. 
2. Before the display stops flashing (about 5 seconds), set the desired hour by pressing the “hour” button repeatedly.
3. Set the minutes by pressing the “min” button repeatedly.
4. After 5 seconds, the display will stop flashing and the programmed time will be stored. 
5. After you have programmed the machine as described above, just press the AUTO button to have coffee made at the time set (the AUTO indicator light will illuminate).

Please note: 

• If you want to change the start time after it has been set, press the AUTO button for about 2 seconds and then set a new time as described starting from point 2.  
• Keep in mind that at the time set, the appliance will start to make drip coffee only. The espresso maker does not come on. 

7.3 Length of warming time (Automatic shut off time) 

The appliance is factory-set to keep the coffee warm for two hours after startup. 

However, this setting can be changed as follows:

1. Press the ON/OFF button (Fig. 5) for about 2 seconds until 0:00 flashes on the display. 
2. Modify the time by repeatedly pressing the HOUR button (and also the MIN button if required). 
3. After setting the time, wait 5 seconds. When the display stops flashing, the time will be stored. 

Please note: If 0:00 is set, the appliance switches off. (You can set a time within 1 minute and 11hours and 59 minutes). 

7.4 “1-4” cups button 

You can enhance the flavor of your coffee by pressing the “1- 4” button after the “ON/OFF” button. This feature activates a unique brewing process, slowly releasing water into the filter basket; saturating coffee grounds a little at a time extracting the best flavor and aroma
from your coffee.  

To activate, press the “1-4” button (fig. 6); the light on the but ton will illuminate.  

Press the button again to turn the selection off.   Do not use this button if brewing an entire carafe of coffee. You can select this function even when using the auto function. 

7.5 Making drip coffee 

• Open the filter-holder door, rotating it towards the right (fig. 7). 
• Fill the carafe to the level indicator relative to number of cups of coffee you wish to prepare, taking care not to exceed the MAX level (fig. 8), otherwise, in order to not overfill the machine, the excess water will spill out from the back of the unit. 
• Then pour the water into the water-fill compartment of the appliance (fig. 9). 
• Position the gold tone filter into the filter-holder (fig. 10).
• Put the ground coffee in the filter using the measuring spoon supplied and level it off evenly (fig. 11). As a general rule, use a level measure of coffee (approx. 7 grams) for every cup of coffee required (for example, 10 measures to obtain 10 cups).  
• Close the filter-holder door and place the carafe, with cover in place, onto the warming plate. 
• Press the ON/OFF button. The light on the button indicates that the drip coffee- maker is in operation. 
• The coffee will begin to dispense after a short time.

It is perfectly normal for the appliance to emit steam while the coffee is percolating.   To keep the coffee hot after the percolation process has finished, place the carafe on the hot plate and leave the machine turned on (with the drip coffee light on): the coffee in the carafe will be kept at the right temperature.  

• To turn off the machine press the ON/OFF switch. 

8.ESPRESSO COFFEE 

The first time you use the appliance, wash all accessories and rinse the internal circuits by proceeding as though you were making coffee until you have used at least two tanks of water.  You can then proceed to make coffee. 

8.1 Preheating the coffee unit 

To make espresso coffee at the right temperature, the coffee maker should be preheated as follows: 

1. Press the ON/OFF switch (fig. 12) to turn the appliance on.  The power light (B3) comes on. 
2. Insert the filter to the filter holder (fig. 13). Make sure the projection is correctly inserted in the slot. Attach the filter holder with filter to the appliance (fig. 14) without adding pre-ground coffee. Use the smaller filter to make one coffee or the larger filter to make two coffees. 
3. Place a cup under the filter holder. Use the same cup as will be used to prepare the coffee in order to preheat it.
4. Wait until the light comes on and immediately afterwards press the button (fig. 15). Continue delivering water until the light goes off, then interrupt delivery by pressing the same button and empty the cup.

(It is normal for a small and harmless puff of steam to be given off when removing the filter holder). 

8.2 How to make espresso coffee using pre ground coffee 

1. After preheating the appliance and filter holder as described in the previous paragraph, use the smaller filter to make one coffee or the larger filter to make two coffees. 
2. To make just one coffee, place one level measure of pre ground coffee (about 7 g) in the filter (fig. 16). To prepare   two coffees, place two loosely filled measures (about 6+6 g) of pre-ground coffee in the filter. Fill the filter a little at a time to prevent the pre-ground coffee from overflowing. 

 Important:  

3. For correct operation, before filling with pre-ground coffee, make sure there are no coffee residues left in the filter from the last time you made coffee. Distribute the pre-ground coffee evenly and press lightly with the presser (fig. 17).  Correct pressing of the pre-ground coffee is essential to obtain a good espresso. If pressing is excessive, coffee delivery will be slow and the froth will be dark. If pressing is too light, coffee delivery will be too rapid and the froth will be skimpy and light colored. 4. Remove any excess coffee from the rim of the filter holder and attach to the appliance. Turn as far as it will go (fig. 14) to avoid water leaking out. 

5. Place the cup or cups under the filter holder spouts (fig.  18). you are recommended to warm the cups before making coffee by rinsing them with a little hot water. 

6. Make sure the light is on (if off, wait until it comes on), then press the button (fig. 15). When the de sired amount of coffee has been delivered, press the same button to interrupt the flow. 

7. To remove the filter holder, turn the handle from right to left.

  Danger of burns!  

To avoid splashes, never remove the filter holder while the appliance is delivering coffee. 

8. To dispose of the used coffee, block the filter in place using the lever incorporated in the handle, then empty the grounds by turning the filter holder upside down and tap ping it firmly (fig. 19). 

9. To turn the appliance off, press the ON/OFF button on the left side of the machine. 

How to prepare espresso coffee using pods

1. Preheat the appliance as described in the section “PRE HEATING THE COFFEE UNIT”, making sure the filter holder is attached. This obtains a hotter coffee. 
     Please note: 
   Use pods conforming to the ESE standard, indicated on the pack by the following symbol.   The ESE standard is a system accepted by leading pod producers and enables espresso coffee to be prepared simply and cleanly. 
2. Place the small filter in the filter holder, making sure the projection is correctly inserted in the slot as shown in fig.  13. 
3. Insert the pod, centering it as far as possible on the filter (fig. 20). Always follow the instructions on the pod pack to position the pod on the filter correctly. 
4. Attach the filter holder to the appliance. Always turn as far as it will go (fig. 14). 
5. Proceed as in points 5, 6 and 7 in the previous section. 

10 . HOW TO MAKE CAPPUCCINO 

1. Prepare the espresso coffees as described in the previous sections, using sufficiently large cups. 
2. Press the button. 
3. In the meantime, fill a recipient with about 3.5 oz. /100 grams of milk for each cappuccino to be prepared. In choosing the size of the recipient, bear in mind that the milk doubles or triples in volume. 

  Please note: You are recommended to use skimmed or semi-skimmed milk at refrigerator temperature (about 5°C). 

4. Make sure the ring on the cappuccino maker is positioned downwards in the CAPPUCCINO position and place the recipient containing the milk under the cappuccino maker. 
5. Wait until the light comes on (fig. 21). The light comes on to indicate that the boiler has reached the ideal temperature for steam production. As the boiler heats up, it is normal for a little water and steam to be given off into the drip tray. 
6. Remove the cappuccino maker by rotating to the left (fig.  22). during this operation, avoid touching the boiler outlet as it is hot. Then place the recipient containing the milk under the cappuccino maker. 
7. Dip the cappuccino maker in the milk for a few millimeters (fig. 23). Turn the steam dial to the ON position (fig.  24). Steam is delivered from the cappuccino maker, giving the milk a creamy frothy appearance. For a creamier froth, immerse the cappuccino maker in the milk and move the container with slow upward movements.  When the milk has doubled in volume, immerse the cappuccino maker deeply and continue heating the milk. 
8. When the required temperature (the ideal is 60°C) and froth density is reached, interrupt steam delivery by turning the steam dial to the OFF position and press the button.
9. Pour the frothed milk into the cups containing the espresso coffee prepared previously. The cappuccino is ready. Sweeten to taste and if desired, sprinkle the froth with a little cocoa powder. 

 Please note: 

• To prepare more than one cappuccino, first make all the coffees then at the end prepare the frothed milk for all the cappuccinos. 
• To make coffee again after the milk has been frothed, cool down the boiler first or the coffee will be burnt. To cool the boiler, place a container under the boiler outlet, press the button (fig. 15) and deliver water until the   light goes off. Press the button again and prepare the coffee as described in the previous paragraphs. 

You are recommended to deliver steam for a maximum of 60 seconds and never to froth milk more than three times consecutively. 

10.MAKING HOT MILK (WITHOUT FROTH) 

To make hot milk without froth, proceed as described in the  above section, making sure the ring on the cappuccino maker is positioned upwards in the “HOT MILK” position.  

11.CLEANING THE CAPPUCCINO MAKER AFTER USE 

 Important:  

For hygiene reasons, the cappuccino maker should always be cleaned after use. Proceed as follows: 

1. Deliver a little steam for a few seconds by turning the steam dial (fig. 24). This causes the cappuccino maker to discharge any milk left inside. Turn the appliance on again by pressing the ON/OFF button. 
2. With one hand, hold the cappuccino maker spout firmly,  with the other, release the cappuccino maker by turning it  anticlockwise, then pull off downwards (fig.25). 
3. Remove the steam connection nozzle from the spout by pulling it downwards. 
4. Wash the cappuccino maker and steam connection nozzle thoroughly with warm water. 
5. Move the ring upwards and make sure the two holes shown by the arrows in fig. 26 are not blocked. If necessary, clean with a pin. 
6. Put the steam connection nozzle back, pressing forcefully upwards to insert it onto the steam tube. 
7. Replace the cappuccino maker by pushing upwards and turning clockwise.

12.HOT WATER 

1.Press the ON/OFF switch (fig. 12) to turn the appliance on.  The power light comes on. 

2.Wait until the

light comes on. 

3.Place a recipient under the cappuccino maker. 3.

4.When the

light comes on, press the

button (fig. 15) and at the same time turn the steam dial to

 ON (fig. 24). Water comes out of the cappuccino maker.

6.To interrupt hot water delivery, press the

button again and turn the steam dial to OFF. 

You should not deliver hot water for more than 60 seconds. 

13.CLEANING 

Danger! 

• While cleaning, never immerse the coffee maker in water.  It is an electrical appliance. 
• Before cleaning the outside of the appliance, turn it off, unplug from the mains socket and allow to cool. 

13.1 Espresso coffee filter cleaning and maintenance 

About every 300 coffees or when the coffee is delivered from the  filter holder a drop at a time or not at all, clean the pre-ground  coffee filters and filter holder as follows: 

• Remove the filter from the filter holder. 
• Remove the filter cap (fig. 27) by unscrewing in the direction indicated by the arrow on the cap. 
• Remove the frothier from the container by pushing it from the cap end (fig. 28). 
• Remove the gasket (fig. 28). 
• Rinse all components and clean the metal filter thoroughly in hot water using a brush (fig. 29). Make sure the holes in the metal filter are not blocked. If necessary, clean with a pin (see fig. 29). 
• Replace the filter and gasket on the plastic disk as shown in fig. 30. Make sure to insert the pin on the plastic disk into the hole in the gasket indicated by the arrow in fig. 30. 
• Replace the assembly in the steel filter container (fig. 31), making sure the pin is inserted in the hole in the support (see arrow in fig. 31). 
• Finally, screw on the cap. 
• Failure to clean as described above invalidates the guarantee. 

13.2 Cleaning the boiler outlet 

About every 300 coffees, the espresso boiler outlet must be cleaned as follows: 

• Make sure the appliance is not hot and that it is unplugged from the mains; 
• Use a screwdriver to release the screw fixing the espresso boiler outlet (fig. 32); 
• Remove the boiler outlet; 
• Clean the boiler with a damp cloth (fig. 32);
• Clean the outlet thoroughly with hot water using a brush.  Make sure the holes are not blocked. If necessary, clean with a pin (fig. 29). 
• Rinse under running water, brushing all the time.
• Replace the boiler outlet, making sure it is correctly positioned on its gasket.

Failure to clean as described above invalidates the guarantee. 

13.3 Other cleaning operations 

1. Do not use solvents or abrasive detergents to clean the coffee maker. Use a soft damp cloth only. 
2. Clean the filter holder, filters, drip tray and water tank regularly.  To empty the drip tray, extract the cup tray grille, remove the water and clean the tray with a cloth: then reassemble the drip tray. 
   Danger!  
   While cleaning, never immerse the coffee maker in water. It is an electrical appliance. 

14.DESCALING 

14.1 Descaling the espresso coffee unit

We recommend descaling the coffee maker about every 200 coffees. We recommend using commercially available De’Longhi descale.  Proceed as follows: 

1. Remove the water softener filter and fill the tank with the descale solution, obtained by diluting the descale with water following the instructions on the pack. 
2. Press the ON/OFF switch (fig. 12) to turn the appliance on.  The power light comes on. 
3. Make sure the filter holder is not attached and position a recipient under the boiler outlet. 
4. Press the

button and deliver about 1/4 of the solution in the tank, turning the steam dial at intervals to allow a little solution to flow out through the cappuccino maker spout. Then stop the flow by pressing the

button again and leave the solution to act for about five minutes. 

5.Repeat point 4 a further 3 times until the tank is completely empty. 

6.To eliminate residues of solution and scale, rinse the tank well, fill with clean water (without descale).

7.Press the

button (fig. 15) and deliver water until the tank is completely empty. 

8.Repeat operations 6 and 7 again. 

Repair of damage to the coffee maker caused by scale is not covered by the guarantee unless descaling is performed regularly as described above. 

READ ALSO: De’Longhi COM530M- 222367 COFFEE MAKER  User’s Manual

14.2 Descaling the drip coffee unit 

Over time, calcium in the water may cause obstructions, reducing the efficiency of the coffee maker. You are recommended to descale the coffee maker about every 40 coffees. To descale, always use special commercially available descaling products for drip coffee makers. 

1. Dilute the product in the jug, following the instructions on the descale pack; 
2. Remove the anti- chlorine filter and pour the descale solution into the tank; 
3. Place the jug on the warming plate; 
4. Press the percolate the equivalent of one cup and then switch off the appliance; 
5. Leave the solution to work for 15 minutes, then repeat operations 4 and 5. 
6. Turn the appliance on and deliver the water until the tank is completely empty. 
7. Rinse by operating the appliance with water only at least 3 times (3 complete tanks of water). 

TECHNICAL CHARACTERISTICS 

Voltage: 115V˜60Hz
Voltage: 1500 W
Size LxDxH: 370 x 305 (or 400) x 325 mm
Pressure: 15 bar
“Espresso” boiler: Stainless steel
“Espresso” water tank capacity: 1, 2 L
“Drip coffee” water tank capacity: 1, 4 L
Cable length: 1200 mm
Weight: 13, 86Lb/6,3kg

TROUBLESHOOTING 

Below is a list of some of the possible malfunctions. If the problem cannot be resolved as described, contact Customer Services.

PROBLEM	POSSIBLE CAUSE	SOLUTION
No espresso coffee is delivered	.No water in the tank  .The holes in the filter holder are blocked  .The espresso boiler outlet is blocked  .Scale in the water circuit  .The tank is not correctly in place and the  valve on the bottom is not open	.Fill the tank with water .Clean the filter holder spout holes .Clean as described in the section “13.2  cleaning the boiler outlet” .Perform the descaling procedure as de scribed in the section “8. espresso coffee” .Press the tank down lightly to open the  valve on the bottom
The espresso coffee drips from the edges  of the filter holder rather than the holes	.The filter holder is inserted incorrectly  .The espresso boiler gasket has lost elasticity .The holes in the filter holder spouts are  blocked	.Attach the filter holder correctly and rotate firmly as far as it will go .Have the espresso boiler gasket replaced  by Customer Services .Clean the spout holes.
The pump is excessively noisy	.The water tank is empty .The tank is not correctly in place and the  valve on the bottom is not open	.Fill the tank .Press the tank down lightly to open the  valve on the bottom
The espresso coffee is cold	.The espresso coffee OK light was not on  when the coffee switch was pressed .No preheating was done  .The cups were not preheated  .Scale in the water circuit	.Wait until the OK light comes on .Preheat as described in the section “8.1  Preheating the coffee unit” .Heat the cups by rinsing them in hot wa ter or standing them on the cup warmer  tray for at least 20 minutes .Perform the descaling procedure as de scribed in the section “8. espresso coffee”
The coffee froth is too light (delivered  from the spout too fast)	.The pre-ground coffee is not pressed  down firmly enough .There is not enough pre-ground coffee .The pre-ground coffee is too coarse . The wrong type of pre-ground coffee is  being used	.Press the pre-ground coffee down more  firmly (fig. 18) . Increase the quantity of pre-ground coffee .Use only pre-ground coffee for espresso  coffee makers Change the type of pre-ground coffee

The coffee froth is too dark (delivered  from the spout too slowly)	.The pre-ground coffee is pressed down  too firmly . There is too much pre-ground coffee . The espresso boiler outlet is blocked .The pre-ground coffee is too fine or damp   .The wrong type of pre-ground coffee is  being used	.Press the coffee down less firmly (fig. 17) . Reduce the quantity of pre-ground coffee .Clean as described in the section “13.2  Cleaning the boiler outlet”. .Use pre-ground coffee for espresso coffee  makers only and make sure it is not too  damp .Use a different type of pre-ground coffee
The filter holder cannot be attached to  the appliance	Too much coffee has been placed in the  filter	Use the measure supplied and make sure  you are using the correct filter for the type  of preparation
No milk froth is formed when making  cappuccino	.Milk not cold enough  .Cappuccino maker dirty	.Always use semi-skimmed milk at refrigerator temperature .Thoroughly clean the holes in the cappuccino maker, in particular those indicated  in fig. 26
The drip or espresso coffee has an acid  flavour	Inadequate rinsing after descaling	Rinse the appliance as described in the  section ““14.1 Descaling the espresso  coffee unit” or “14.2 Descaling the drip  coffee unit”
The drip coffee takes longer to percolate	The drip coffee maker needs to be desca led	Perform the descaling procedure as de scribed in the section “14.2 Descaling the  drip coffee unit”

You can download the PDF version of the De’Longhi BCO432- 222436 User’s Manual here.