Roku User’s Manual

Roku User's Manual
Smart Remotes

What’s in the box 

Streaming StickTM
Enhanced remote control 
2 x AA Alkaline  batteries 

What you need 

High speed  Internet 
Wireless Router
Roku ReadyTM TV
(or other device)

Know your Streaming Stick 

  • A [MHL CONNECTOR] Plugs into the MHL port on  the back of your TV. 
  • B [STATUS LIGHT] Signifies it is on when lit, or activity  when flashing. 
  • C [RESET BUTTON] Used to reset your Streaming Stick  (you probably won’t ever have to use this). 

What to do 

Plug it in 

Plug your Roku Streaming Stick into the MHL port of your  TV or other Roku Ready device. Simple as that! 

Power up 

First, power your Roku remote by inserting the included batteries:  

  • •  Locate and open the rectangular battery door on the rear of the unit.  
  • •  Insert the batteries into their slots, making sure to match  the positive (+) and negative (-) signs. 
  • •  Place the battery door back over the compartment  and press it gently down until the latch snaps securely  into place.  
  • •  If the LED on the front of the remote is blinking, it means it  is trying to pair to the Roku Streaming Stick. The remote is  ready for use when the LED stops blinking and turns off. 

Connect to network 

Now you can grab that Roku remote and jump right into  guided setup. When prompted, select “Wireless” as your  network connection and have your network name and  password ready to do the following: 

  • •  Select your network from the list of available networks.  
  • •  Enter your network password, if you use one. Remember,  network passwords are case sensitive.

Complete guided setup 

It’s the final stretch and hooray—it’s a breeze! Continue  following the on-screen instructions and you’ll: 

  • •  Get the latest software. 
  • •  Link the Roku Streaming Stick to your Roku account on  your computer. 

Your Roku account: During setup, you’ll be prompted to create  your Roku account online at Your Roku  Streaming Stick will generate a unique code that  

links your player to your new account. Roku accounts  are free and secure. And while a valid credit card number is  required to create your account, rest assured you will only be  charged if you authorize purchases of apps and games from  the Roku Channel Store.  

Know your Roku remote 

The Roku remote should feel right at home in your hand. We  designed it to be incredibly intuitive for watching TV and great  for gaming, too! 

  • A [BACK] Return to previous screen 
  • B [HOME] Return to Roku home screen 
  • C [VOLUME +/-] Increase/Decrease the volume of your  TV when using your Roku Streaming Stick 
  • D [UP] or [DOWN] Move up or down;   [LEFT] or [RIGHT] Move left or right 
  • E [INSTANT REPLAY] Replay last 7 seconds of video 
  • F [OK] Select an option from a menu 
  • G [OPTIONS] View more options 
  • H [REV SCAN] Rewind, scroll left one page at a time
  • I [PLAY/PAUSE] Start or pause playback 
  • J [FWD SCAN] Fast forward, scroll right one  
  • K [A & B] Action buttons for gaming
  • L [STATUS LED] Displays remote usage information

Cool: Because your enhanced remote uses radio  frequency instead of infrared, you don’t need to have a  direct line of sight to your Roku! 

Get your game on! 

Just a couple of fun-facts about your Roku enhanced remote. 

•  It’s sensitive and smart. The Roku remote incorporates  motion-sensing technology, allowing more precise and  detailed control of gameplay.  

•  It comes with an adjustable wrist strap—for good reason.  Since some games make you sweat, sporting the wrist  strap is a very good idea. You don’t want to crack the  screen of your beautiful TV—or harm anyone or anything  around you. 

Buckle up: Open the lever on the strap lock and place your  hand through the wrist strap. Hold the remote firmly in your hand. Slide the strap lock up so that  the strap will not fall off your wrist. Do not over-tighten the  strap lock so that it’s uncomfortable.  


Having trouble completing setup? Don’t worry: it’s usually  an easy fix. 

If you cannot see a picture on your TV: 

  • •  Make sure your TV is turned on. (This tip could save you  some embarrassment.)  
  • •  Make sure the video input on your TV or home theater  receiver is set to match the output (usually HDMI or  MHL) used with the Roku Streaming Stick. Most TVs have an Input button on the remote control to change  video inputs.  

If you cannot connect to your wireless home  network during guided setup: 

  • •  If you are not getting 3 or more signal-strength bars  above your wireless network, adjust the location of your  Roku Streaming Stick and/or wireless router. Make sure  there are no obstructions, like cement walls, between your  Roku Streaming Stick and your wireless router. 
  • •  Make sure you select the correct wireless router name on  the “Wireless” screen. 
  • •  Make sure you enter the correct password, if your network  is security-enabled (password is case sensitive). 
  • •  If you have turned off SSID broadcasting on your wireless  router, you can add your network by selecting “My  network is not shown” from the “Wireless” screen.

If you cannot hear sound: 

  • •  Make sure the connectors on the cables between your TV  and home theater receiver are pushed in all the way. 
  • •  Make sure the volume on your TV or home theater  receiver is turned up and isn’t on mute. 
  • •  Make sure the input on your TV or home theater receiver  matches the output (HDMI or MHL) used with your Roku  Streaming Stick. 

If the Roku remote control is not functioning: 

  • •  Try moving closer to your Roku Streaming Stick. 
  • •  Make sure the batteries are fresh (or new) and inserted  properly. 
  • •  Make sure your remote is paired (see next section) with  the Roku Streaming Stick.  
  • •  If the Status Light on the front of your Roku Streaming  Stick flashes once each time you press a remote button,  the problem is not with the remote. 

It’s unlikely but if your remote becomes warm or hot  to the touch after inserting the batteries, immediately  discontinue use. Do not attempt to remove the batteries while  the unit is hot. Contact Roku Customer Support immediately  at 888-600-7658 

Pairing your remote control: 

The Roku remote should automatically pair with your Roku  Streaming Stick at the beginning of setup. If you are not able  to use the remote to navigate through Guided Setup, you can  manually pair the Roku remote by following these steps: 

  1. Prepare your Roku Streaming Stick to pair by removing the stick and plugging it back in. 
  2. Open the Roku remote battery  compartment. 
  3. Place the Roku remote in close proximity with your Roku Streaming Stick. 
  4. Press and hold the pairing button inside the battery compartment for 3 seconds. 
  5. Try using the remote again.

If you couldn’t find what you need: 

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You can download the PDF version of Roku User’s Manual here.